Transform your guest experience with a closer follow-up
What do your guests complaint about?
Allow your staff to easily acknowledge any open incidents and therefore, provide a closer and personalised guest treatment.
- List of guest complaints and all the necessary information.
- Check and manage any complaint through the mobile app.
- Proper follow-up with your guests before their check-out time.
Let your guests inform you on what’s wrong during their stay and turn any complaint into a reason to come back!
Guest Experience Dashboard & Analysis
- Track down all the incidents in real-time.
- Get insights on the complaints’ reason by department and category such as wifi, F&B, staff.
- Create your weekly reports containing all the incidents within each hotel and their resolution.
Check some other solutions
