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* Hub OS

A flexible & automated system to boost hotel performance.

Hub OS Globally-Certified Service Optimization Platform

We provide a globally recognized platform to optimize operational efficiency and service quality.

 

Delivering Our Operational & Communication Solutions

We implement solutions that streamline workflows and enhance communication across teams.

 

Integrating Disconnected Operational Departments

We connect fragmented departments to create seamless operational processes.

 

Driving Up Cleaning Standards & Guest Satisfaction

Our platform ensures higher cleanliness standards and elevates the overall guest experience.

 

Generating Significant ROI

We deliver measurable returns by improving efficiency, productivity, and service quality.

 

Lifting the Lid on Operational Performance

We provide full visibility into operations to uncover hidden potential and drive improvements.

 

Committed to Strategic Relationships & Customer Success

We work as long-term partners, ensuring sustainable results and client satisfaction.

 

The Hub OS Concept

Intuitive SaaS Platform for Hotels

A cloud-based, easy-to-use SaaS platform designed for all hotel departments, streamlining operations and enhancing overall efficiency.

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Centralized Communication & Performance Tracking

Deliver integrated, centralized communications while tracking performance and productivity across your hotel.

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Real-Time Room & Work Order Updates

Monitor room availability and work-order status across all departments in real time, reducing response times and improving guest satisfaction.

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Comprehensive Hotel Systems Integration

Seamlessly integrate PMS, GRMS, BMS, and Guest Apps to enable smarter, more connected hotel operations.

 
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Detailed Operational Analytics for Performance Improvement

Gain actionable insights with detailed analytics against KPIs to drive continuous operational and service improvements.

 
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The connection & communication between departments are crucial to efficiently manage your hotel.

Risk & Compliance
Keep all compliance requirements and risk assessment.
Projects
Snagging List and technical audits of the projects.
Food & Beverage
Breakfast tracking, manage bookings of the hotel outlets.
Guest Experience
Improve guest satisfaction, manage the complaints, compliments and suggestions.
Corporate
Management of contracts, suppliers, orders and CAPEX at a corporate level.
Energy & Sustainability
Energy KPI analysis supports efficiency and better decisions.
Housekeeping
Each and every one of our customers receives personalised assistance from our dedicated support team.
Gest in touch
Webapp for contactless communication between the guest and the hotel.
Maintenance
Control of corrective, preventive, technical legal maintenance. Assets management.

Effective hotel management hinges on crucial interdepartmental connections and communication.

*Our

Proven to
Deliver Value

Operational Excellence

Creating Operational Efficiency, boosting productivity and reducing operational costs.

Workforce Optimization

Optimising our Labour Workforce, tracking staff performance, delivering accountability & lifting team morale.

Brand Consistency

Delivering Brand Standards, ensuring consistent service aligned to Hub OS brand promise.

Enhanced Housekeeping

Improving Cleaning Standards, wide-ranging in housekeeping solutions to drive enhanced cleaning practices.

Guest Experience

Increasing Guest Satisfaction & Loyalty, guest-experience focused solutions to enhance the guest journey.

*We are

Hub OS & IHG
Hotels & Resorts

Thanks to the IHG hotels around the world that choose Hub OS as their operational partner. We are proud to help IHG teams digitize their operations, gain day-to-day efficiency, and deliver a superior guest experience.

Each hotel that trusts Hub OS reinforces our mission to drive smarter, more agile, and more profitable operations.

We are currently present in the following brands:

Hub OS around
the world

Helping hotels run smoother, serve guests better, and embrace digital solutions for long-term success

HOTELS
10 +

Hotels worldwide
use Hub OS

COUNTRIES
10 +

More than 60 countries use our solution on a daily basis

happy customers
10 %
Our customers not only stay with us, they also recommend us
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