Sales Manager – Italy
Remote · Full Time
About Hub OSHub OS is transforming how hotels operate. We’re not just another communication tool, we’re a comprehensive operations system that manages everything from housekeeping and maintenance to guest requests and interdepartmental workflows, all within a single platform.Since 2015, we’ve helped 1,900 properties across 60 countries deliver exceptional guest experiences with maximum efficiency. Our clients include iconic brands like Accor, IHG, Minor Hotels, Hesperia World or Eurostars Hotels among others.With headquarters near Barcelona and teams spanning the US, Australia, Japan, Singapore, and Thailand, we’re a truly global company with a collaborative culture.Ready to shape the future of hotel operations? Join us!
️ About the roleWe’re looking for a driven Sales Manager who can own the complete sales cycle, from generating pipeline to closing deals. This is a hybrid role combining business development, relationship building, and consultative selling. You’ll be the face of Hub OS to hoteliers across SMB and mid-market segments, helping them understand how our platform can transform their operations.You’ll work with both inbound leads and create your own outbound opportunities, building a robust pipeline while delivering compelling product demonstrations and guiding prospects through to close. This role requires someone who thrives on building relationships, understands the hotel industry, and enjoys being in front of customers.
Your mission:Pipeline Generation & Business Development
- Convert and qualify inbound leads from marketing campaigns and website inquiries
- Proactively identify and create outbound opportunities through strategic prospecting
- Build and maintain a healthy pipeline across SMB and MM hotel segments
- Research target accounts and develop tailored outreach strategies
- Leverage multiple channels (email, phone, LinkedIn, events) to engage prospects
- Conduct engaging product demonstrations that showcase Hub OS’s value proposition
- Lead discovery conversations to understand prospect pain points and requirements
- Develop customized proposals that address specific operational challenges
- Navigate complex decision-making processes involving multiple stakeholders
- Negotiate contracts and close deals while maintaining healthy margins
- Maintain accurate forecasting and pipeline management in HubSpot CRM
- Travel to meet prospects and customers in person to build trust and deepen relationships
- Represent Hub OS at hospitality trade shows, conferences, and industry events
- Build long-term relationships with hotel operators, general managers, and ownership groups
- Stay connected with prospects throughout extended sales cycles typical in hospitality
- Partner with Customer Services teams to ensure smooth handoffs and customer satisfaction
- Gather insights on customer needs, competitive landscape, and industry trends
- Provide feedback to Product and Marketing teams on market requirements
- Stay current on hospitality technology trends and operational challenges facing hotels
- Contribute to refining sales messaging and positioning based on field learnings
Required qualifications:- HotelTech experience: background selling software solutions to hoteliers or hotel management companies
- Hospitality industry knowledge: understanding of hotel operations, pain points, and decision-making processes
- Experience selling to small and medium-sized businesses in hospitality
- Demonstrated success in B2B software sales with consistent quota achievement
- Hunter mentality and energized by prospecting, generating opportunities, and driving new business
- Comfortable with regular travel (approximately 25%) for customer meetings and events
- Ability to ask great questions, listen actively, and position solutions effectively
- Experience with CRM systems (HubSpot preferred) and modern sales tools
- Bilingual in English and Italian. Additional language capabilities are a strong plus.
You’ll thrive in this role if you…- Are genuinely passionate about helping hotels operate more efficiently
- Love the thrill of both hunting for new business and closing deals
- Enjoy building authentic relationships and becoming a trusted advisor
- Can work independently while collaborating effectively with a remote team
- Are resilient and persistent, you don’t take “no” personally
- Have a curious mindset and enjoy learning about your customers’ businesses
- Thrive in a fast-paced, growth-oriented environment
- Take ownership of your results and hold yourself accountable
What’s waiting for you?Impact & Growth- Join a market leader that’s growing globally
- Real career development opportunities with clear paths for advancement
- Be part of a company at an exciting growth stage where your contributions truly matter
- Flexible working hours that respect your personal life
- Choose your work style: office-based, hybrid, or fully remote
- A company culture that genuinely values work-life balance and employee well-being
- Collaborate with a fun, cohesive, and diverse team
- Annual company offsite and team-building activities
- Work with talented professionals across multiple countries and time zones
- A supportive environment where ideas are heard and innovation is encouraged
- Competitive salary aligned with your experience, responsibilities and market standards
- Performance-based incentive plan tied to company and individual success
- Professional development plan
- We’re an ethical company that guarantees equal opportunities for everyone
- We celebrate diversity and are committed to creating an inclusive environment for all employees
- We believe different perspectives make us stronger and innovation thrives in inclusive teams